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  • Customer Reviews

    Based on 12 reviews
    42%
    (5)
    8%
    (1)
    25%
    (3)
    0%
    (0)
    25%
    (3)
    J
    James Barisitz
    Spare pivot bearings

    Arrived on time and in perfect condition. Thanks Vosteed!

    T
    Trip Gander
    Very polite, but incorrect product delivered

    Everyone has been very nice, but mistakenly delivered a blade for a button lock raccoon when I needed the blade for a crossbar lock raccoon instead. I think may and the team will make it right

    D
    Dan
    Raccoon

    exactly what I wanted !!!

    M
    Manuel T.
    Inset pocket clip space filler X 2

    Shipping cost was fair since the space fillers were free.

    C
    Carson Wong
    Amazing Service Parts Order

    I emailed Vosteed and the customer service representative named May worked with me to order the complete hardware in the color black for my Thunderbird 3.25” black blade with red and black G10 scales. Through a series of emails and pictures provided to May, she gave me the instructions and link to order the hardware. I submitted my order and it took about 2 weeks to get the parts order. I received them on 1/2/24. The order was complete and accurate. May impressed me with a great level of customer service. There was nothing wrong with the hardware that came with the knife. I just wanted to have the black hardware match the black M390 blade. This was my 4th Thunderbird that I’ve purchased. I have the black and blue Thunderbird with all black hardware and wanted the new one to have a similar look. I would like to thank May and I will be purchasing the grey titanium Thunderbird as well. Thank you Vosteed for taking care of your customers. I was happy to purchase the hardware from you.

    Customer Reviews

    Based on 12 reviews
    42%
    (5)
    8%
    (1)
    25%
    (3)
    0%
    (0)
    25%
    (3)
    J
    James Barisitz
    Spare pivot bearings

    Arrived on time and in perfect condition. Thanks Vosteed!

    T
    Trip Gander
    Very polite, but incorrect product delivered

    Everyone has been very nice, but mistakenly delivered a blade for a button lock raccoon when I needed the blade for a crossbar lock raccoon instead. I think may and the team will make it right

    D
    Dan
    Raccoon

    exactly what I wanted !!!

    M
    Manuel T.
    Inset pocket clip space filler X 2

    Shipping cost was fair since the space fillers were free.

    C
    Carson Wong
    Amazing Service Parts Order

    I emailed Vosteed and the customer service representative named May worked with me to order the complete hardware in the color black for my Thunderbird 3.25” black blade with red and black G10 scales. Through a series of emails and pictures provided to May, she gave me the instructions and link to order the hardware. I submitted my order and it took about 2 weeks to get the parts order. I received them on 1/2/24. The order was complete and accurate. May impressed me with a great level of customer service. There was nothing wrong with the hardware that came with the knife. I just wanted to have the black hardware match the black M390 blade. This was my 4th Thunderbird that I’ve purchased. I have the black and blue Thunderbird with all black hardware and wanted the new one to have a similar look. I would like to thank May and I will be purchasing the grey titanium Thunderbird as well. Thank you Vosteed for taking care of your customers. I was happy to purchase the hardware from you.